Delivery

Please note the following information refers to orders placed online only.

Most of our deliveries will be fulfilled by your chosen branch and their own fleet, which could include trucks with HIAB cranes, flatbeds or, smaller transit-style vans. Should you have any specific access requirements or instructions, please discuss these with your branch upon placing your order. Occasionally, your delivery may be fulfilled by one of our suppliers directly.

CUMBRIA BUILDING SUPPLIES  is proud to offer a quick local delivery service to our customers in the majority of circumstances, but this is at the discretion of our branches and we reserve the right to withdraw it at any time. Should this be the case, we will do our best to contact you in advance and advise of any charges in your delivery timescale.

Once you have placed your order, your delivering branch will contact you to discuss a suitable delivery date and time. If you need to make any adjustments to your order, it can be done at this stage.

Collections

At CUMBRIA BUILDING SUPPLIES  we also offer collection from our branch and this can be selected from the checkout. Once your order has been placed, your selected branch will contact you to confirm when your items are ready for collection. Please do not travel to collect your order until confirmation has been made.

Returns

Please note there is a 10% restocking charge on any items returned to us.

There is a minimum 25% restock charge on any goods we collect from your site.

All returns are at the discretion of Cumbria Building Supplies.